Junk Xpress is extremely versatile, and we're able to take lots of junk - of all shapes and sizes! We're commonly asked about a few key kinds of junk, so we'll list them below. Have an item you need to dispose of that isn't listed below? Odds are that we can take it. But if you're unsure, please feel free to call us to discuss. We're happy to let you know.
Junk We Take:
We don't discourage anyone from doing DIY junk removal, but we do encourage them to be informed about the task they're taking on. Oftentimes, the amount of hauling, driving, breaking down, stops required, and sorting to do is underestimated. There are some strict laws in place that govern junk removal methods and drop-offs. Under the "Important Information" section further down in this article, we break that down for you a bit more.
All this said, if you have a team of friends who's up for the task and you decide that DIY junk removal's the route for you - we applaud you!
For those who feel that the costs of that method outweigh the benefits, we're here for you! Oftentimes, working with Junk Xpress can actually save you money as opposed to DIY methods. And what it can certainly do is save you lots and lots of time. Our truck will come straight to you, we'll do the hauling, and then we'll drive off and your concerns will go away with us!
Great question. Before Junk Xpress, many of our team members worked for competing junk companies. We started ours to put more attention into customer service and integrity than we felt the other companies in town were giving. We knew we could provide cheap and easy junk removal to the Palo Alto community with friendlier associates and integrity-first methodology.
For more on why to choose Junk Xpress - including our great reviews and price-match guarantee - please read the "We're All In on Customer Service" section below!
We're a lean, passionate team, which allows us to provide value & pricing that's unbeatable by our competitors.
We show up on time, with a great crew, and we're relentless in our pursuit to make this a spectacular experience.
We attract the best from the competition by providing a superior work environment & compensation structure.
You may not realize it, but in Palo Alto, lots of junk removal companies are competing for your business. And as a consumer, that's great news, because you have plenty of options and an opportunity to work with a company that will serve your needs well.
At Junk Xpress, we set ourselves apart first and foremost with great customer service. That might sound like something any junk disposal company would tell you (and it probably is) but we can back up that claim with dozens of great reviews from your neighbors in the Bay Area.
Here's just one example of the kind words our customers have shared with us:
These guys were amazing. The worked on a very warm day, moving out my mother's condo in less than 4 hours.It wasn't easy, the condo was on the 4th floor and some of the furniture could not fit in the elevator so they had to walk down using the stairs. The crew were friendly and professional; Zack, the leader was on time and was extremely helpful. I would use this company again!
It's our pleasure to go above and beyond for people like Fredie.
But we also know that when it comes to junk removal, price is a major factor as well. Have no fear, we won't be beat when it comes to cheap. If you find a competitive offer from another junk company in town that's cheaper than ours, we'll happily match it.
Looking at a pile of junk, you might assume that you're one quick step away from de-cluttering. Unfortunately, disposing of junk isn't always that simple. You'll first have to sort through the pile, consider California state law, and map out a bunch of stops to make for proper disposal.
Unless, of course, you work with Junk Xpress.
We take on the complicated, cumbersome work that junk removal often entails and make junk disposal as easy as pointing at your things and telling us to take it away! You don't even have to haul your things to the front door or break them down. We'll do all the work for you.
Wondering what makes junk removal so difficult? Here are a few key things you might not have considered:
In California, mattress disposal is serious business. A new law known as the Used Mattress Recovery & Recycling Act reduced your options when disposing of a mattress to one: state-approved Mattress Recycling Centers. It was determined that other methods of disposal put more mattresses in landfills or encouraged illegal dumping. MRCs, therefore, are the best (and only legal) way to get rid of a mattress.
In Palo Alto proper, there are no MRCs. However, nearby cities may offer the options needed. Check byebyemattress.com for more info on the MRCs near you.
Junk Xpress can take your hot tub and make the disposal process easy. The alternative, unfortunately, can be a bit challenging. Thanks to the awkward size and shape of the average hot tub, cities often exclude them from collection events. You may also need to rent a large truck, break the tub down, and transport it yourself to the appropriate facility.
E-waste - such as computers and printers - are one more tricky item. It is sometimes necessary to bring them to a dedicated facility.
Difficult items aside, responsible junk removal is nonetheless complicated. Many people want to donate to a local center, but these centers are not typically able to take all your items, necessitating a stop at a recycling center. If you have a mattress or e-waste, you may need to stop at those locations as well. Finally, for all other items not accepted by any of these centers, you may still need to head to a landfill.
Ready to put Junk Xpress on the job? Just give us a call. In most cases, we're able to provide a quote right over the phone. Accommodations can usually be made for same or next day pickups if desired.
Once you've made the call, just sit back and relax. If you've determined what you want us to take and when you want us to come, the hard work is over on your end. We'll take the rest of the process upon ourselves and ensure that your appointment goes smoothly and remains as stress-free as possible.